Updated October 21, 2026
1. Inquiries and reservations
Submitting a website form is a request for information, not a confirmed reservation. Availability is confirmed on a first-come, first-served basis. A trip is arranged only after New Horizons Tours confirms the itinerary, price, availability, and booking steps directly with you in writing.
2. Trip details and prices
Advertised group journeys are planned as 12-day trips, with a price of $3,999 per person where stated. The stated price includes airfare, hotel lodging, and one meal per day. Departure dates and availability may be forthcoming. Private or custom trips may have different details or pricing. Your written trip proposal or booking confirmation will state the applicable dates, departure city, itinerary, inclusions, exclusions, optional expenses, and final price. Please review it and ask questions before paying a deposit.
3. Payments
Payments are arranged directly with New Horizons Tours using the payment instructions provided by our team. Payments are not collected through this website. Deposits may be arranged as early as five months before departure, subject to the trip schedule and written booking instructions. Do not send payment details through a website inquiry form.
4. Cancellations and refunds
The initial deposit is non-refundable. Payments made after the initial deposit may be refundable when you cancel at least 30 days before departure. The applicable refund amount and process will be confirmed in writing for your trip. Contact our team as soon as possible if you need to cancel or change your plans. Any trip-specific written terms supplied before payment will explain the rules that apply to your booking.
5. Travel documents and destination requirements
Travelers are responsible for obtaining valid travel documents and meeting entry requirements for their destinations. Requirements can change, so check current guidance from the relevant government and travel authorities. New Horizons Tours will share trip-specific guidance where available, but immigration and entry decisions are made by the relevant authorities.
6. Safety and itinerary changes
New Horizons Tours plans trips with the regular safety measures of each destination and may take additional measures when needed. Local conditions, transportation, weather, or supplier availability may require adjustments to a schedule or itinerary. Our team will communicate material trip changes and discuss available options with affected travelers.
7. Questions and contact
For questions about these terms or a specific trip, contact info@newhorizonstours.com or call +972 538 287 891. Customer service aims to respond within 24–48 hours.